Welcome to EzMP3 Support

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About EzMP3

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Online Tutorial


(EzMP3 for Spotify)
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Upgrade & Refund

Frequently Asked Questions

Which payment methods are supported by EzMP3?

A: We support PayPal, Swreg, Visa, MasterCard, Eurocard, Alipay, Bank/Wire transfer, American Express, Diners Club, JCB, Credit/Debit card(Payment information by Fax), Discover/Novus, and more.

How to cancel the EzMP3 subscription?

A: To cancal the auto-renewal of EzMP3 subscription, you can contact the Paddle support team or contact us via support@EzMP3 to help you cancel EzMP3 subscription.

What to do if I purchase an incorrect product?

A: If you purchased an incorrect version of the software, you can contact us to change it. And when you purchased a wrong product, you can ask for a refund by contacting us and then purchase the correct product again.

When will I receive the registration code after placing an order?

A: You will receive an e-mail with registration code info within an hour, or immediately after purchasing our product. If you cannot find the registration code, you can also retrieve the license code here by yourself or contact our support team for help: support@ezmp3.app.

Can't Find Your Answer?

Please feel free to contact us via Email should have any questions or issues. Service Time: Mon ~ Fri, 9:00 AM to 6:00 PM (GMT+8)

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